Frequently asked questions by our customers. Known as FAQ.
Yes, there is a set price. Our set price is $4.95 for First Class shipping via USPS. Priority Mail via USPS is $8.95. It’s the same price whether you order 1 item or 4 items. This gives you a break on shipping if you order more than 1 item. So order away!
First of all, curse loudly. Then contact us with the details and we will make every effort to promptly rectify the situation. Chances are that we will not request return of the damaged item since the current cost of shipping is such a substantial portion of the total price. We believe in the basic goodness of all people and, understanding that the US Postal Service handling can sometimes be less than gentle, most likely we’d go ahead and replace the damaged item. From time to time we may request that you email us a photo of the damaged item for our amusement.
Orders generally ship within 48 hours depending on Holidays and weekends. If the item you want is on back-order, you will receive an email telling you when we expect that product in. Products usually ship much faster than that. If received in the morning, it will usually ship out that afternoon or the following day.
Orders ship from the Chicago, Illinois area.
Our packaging is very discreet. We use a plain brown bubble mailer.